Get In Touch
0719 169670
0726 160354
info@citygrocery.co.ke
sales@citygrocery.co.ke
Kenyatta Market, Mtongwe Rd,
Nairobi, Kenya
Frequently Asked Question!
You can browse our website, add items to your cart, and proceed to checkout. Once you confirm your order, we’ll handle the rest!
We accept Mobile payment via displayed Till and cash on delivery (where applicable).
Yes, but changes or cancellations must be made within 1 hour of placing the order.
We currently deliver within Nairobi area. If you’re unsure, contact us to confirm delivery to your location.
Orders are delivered within 3 hours/day, depending on your location and order volume.
Yes, delivery fees depend on your location. We also offer free delivery for orders above certain amounts.
Yes, you can select your preferred delivery time at checkout, subject to availability.
Absolutely! We source our produce daily from trusted local farmers to ensure maximum freshness.
If you receive a damaged or wrong item, please contact us within 1 hour for a replacement or refund; according to our refund policies.
You can reach us via WhatsApp, phone, email, or our live chat for assistance. Check out our contact page/link.
Yes, we accept returns on non-perishable items within 1 day, as long as they are unused and in their original packaging. Kindly read our terms & conditions page/link for more details.